Frequently Asked Questions - General
Yes, a reminder e-mail for expiring certificates is sent 30 days and 10 days before expiration to the e-mail address used for the order.
Paper-based procedures negatively impact our environment. Therefore, invoicing at GlobalProtec is done electronically and legally compliant to Swiss law (Ordinance of the Swiss Federal Department of Finance on electronically transmitted data and information EIDI-V). Offer- and contract-management at GlobalProtec is also digital using the SuisseID: Digital procedures are quick, efficient and save time and resources on both the sender’s and the receiver’s side.
As of July 1, 2012, the use of Certificates containing Reserved IP Address or Internal Server Name has been deprecated by the CA / Browser Forum and the practice will be eliminated by October 2016. Also as of July 1, 2012, the Certificate Providers WILL NOT issue a certificate with an Expiry Date later than 31 October 2015 with a Subject Alternative Name (SAN) extension or Subject Common Name (CN) field containing a Reserved IP Address or Internal Server Name. Effective 1 October 2016, Certificate Providers WILL REVOKE all unexpired Certificates of this type.
After a successful checkout at GlobalProtec we will prepare your certificate request as far as possible and submit it to the certificate provider. You will then be contacted by the provider in order to conclude the process. The extent of your participation in this process depends on the type of certificate ordered.
|Use case||For websites and servers that only need a secure connection (https). Common applications for this certificate type are webmail, OWA, intranet, extranet or Citrix Secure Gateway.||
For applications, where not only a secure connection, but also trust in the owner of the service is important. Common applications:
e-commerce websites and applications with customer login.
|Highest quality level, for applications with highest requirements regarding security and trustworthiness. Common applications: e-banking, e-commerce or e-government websites.|
|Rates for 1 year starting at||CHF 39||CHF 79||CHF 249|
|Issuance speed||few minutes||max. 2 work days||up to 10 work days|
|Max. certificate lifetime||5 years||5 years||2 years|
|International standard||Baseline Requirements||Baseline Requirements||Extended Validation Guidelines|
|Green browser-adress line|
|Company name in certificate|
|UCC / SAN SSL||available|
|OCSP and CRL validity check|
|Browser ubiquity >99%|
|Minimum key length 2048bit|